Mindfully OK: Counselling Agreement:
Before beginning our work together it is necessary for us to have a working agreement, so that we both know what is required of us. Please carefully read the following information to find out what’s involved.
It is vital that you inform your doctor, or other health care professional before embarking on any counselling or mentoring, however the service is delivered. There is very little risk involved, but if you have any concerns it is always a good idea to seek their opinion.
Meditation practices may be part of the practical tasks between sessions and once again it is extremely safe. If however you suffer from epilepsy, or asthma, it is wise to seek medical guidance before undertaking the practice.
If you are feeling suicidal, or are being treated for a serious mental illness, or taking medication for a serious condition, please seek guidance. If you are not sure, please contact Mindfully OK.
Mindfully OK operates a website providing counselling, mentoring and training. All sessions will be run by a suitably qualified counsellor.
If we believe, for whatever reason that we are unable to offer the type of counselling you need, we will do our best to refer you to another therapist, or service.
Geoff Rowe DHC(UK) is the Principal of Mindfully OK. I am a qualified counsellor and hypnotherapist with 25 years experience of counselling and mentoring clients. I am a licensed mindfulness teacher. My qualification in Mindfulness teaching is accredited by the British Psychological Society. I holds current professional indemnity insurance.
I work in private practice offering online counselling mentoring and personal development training. I have worked with clients across all age ranges, from age 5, up to and beyond retirement. I have the fullest commitment to offering a service which is welcoming to all backgrounds in a supportive and non-discriminatory manner.
What is online counselling, mentoring and training?
Online counselling provides an opportunity to explore a personal difficulty in a confidential and supportive environment. Online Counselling and mentoring can provide you with the opportunity to access counselling support at a time and in a place which is convenient to you and be supported and coached in trying to find a positive way forward with personal issues or concerns. I firmly believe that stronger more lasting change happens in people's lives if they learn to respond to life, rather than to react to it. Therefore I will encourage, mentor and teach techniques to help you in difficult situations, but ultimately I hope to give you the tools to change and feel pride in your own achievement.
What sort of issues can I contact you about?
Online counselling may be able to help with a wide range of issues, including anxiety, stress, depression, loneliness, relationship problems, bereavement, depression, self-esteem and many more. However, sometimes you do not need to tackle particular issues head on in early sessions. There is a lot to be gained from learning some mindfulness techniques to calm and focus your mind, before moving on to distressing subjects. Often it is possible for someone to face their problems more easily, after a few sessions of mindfulness training.
Not all types of issues can be resolved through online counselling and I will advise you if I consider that traditional face-to-face counselling or some other form of support might be more appropriate to your personal needs and presenting issues. Where I consider that online counselling would not be the most suitable means of support, I will make every effort to assist you in a referral to a suitable alternative source of support.
I am not able to provide online counselling to any person who is under the age of 18. If this applies to you, I can help with information on referral to other agencies providing face-to-face counselling services or online work which is specifically directed at a younger age group.
How do the online sessions work?
You will book and pay for a session, or a course of sessions, on the booking pages of this website. You will then complete an introductory form and choose the subject matter of your session. You will get email confirmation of your booking and confirmation that your introductory form has been sent. You can choose follow up sessions at times that suit you.
Once a 'live' appointment has been booked, I will give you my contact details for Skype.
Rescheduling and Cancelling Your Appointment:
If you miss your appointment by Skype due to unexpected or other personal commitments, I will retain the fee for the session. If you wish to cancel, or reschedule your appointment with more than 5 hours notice from the appointed time, you may do so by clicking the link on your 'confirmation of appointment' email and choosing another slot. If you cancel the appointment with more than 5 hours notice, you will be refunded your fee, less the PayPal handling fees.
Where either party experiences a technological breakdown which prevents us meeting on Skype we would discuss how to re-arrange the scheduled appointment. If this is not possible, you will receive a refund for the appointment.
With the best will in the world there will be times when a misunderstanding could arise. At those times we should agree to give each other the benefit of the doubt and try to put matters straight. This is actually a good chance to try out mindful communication strategies. It is all part of the process.
Confidentiality and Security
All therapeutic work is confidential. Neither of us must communicate the content of emails, telephone conversations, or Skype sessions to a third party, which includes not putting anything we do together on any social media or blog.
For my part the content of our meetings and emails will not be communicated with a third party except for the purposes of possible professional supervision of my work. In this instance your identity will not be revealed.
After our final session, records of our meetings will be stored for a period of 5 years. Any identifying information like your name, address and telephone number will be kept separately from notes of our sessions. Notes will be secured by 2 step verification security. I am registered under the new GDPR regulations to protect digital security.
I am legally bound to make disclosure to the police authorities if a client reveals that they are at serious risk of causing harm to others. In addition, if at any point during the counselling you were in need of emergency support, I may ask for your consent to contact your GP.
Maintaining the privacy of your online exchanges with a counsellor
Please use the introductory form on the website to send your personal details. Please ensure that you secure your computer and emails against unauthorised viewing by third parties. This may include adopting the use of password protection for all personal email accounts and documents etc. It is recommended that you do not engage in online counselling using a public computer where the content of exchanges could be viewed by others in close proximity.
Guidelines for emergency contact
Online counselling cannot provide an emergency service for clients.
If you found yourself in a major crisis and were considering self harm it would be vital to get immediate help. This could include contacting your GP, or your nearest accident and emergency service (A & E). You could also call the Samaritans on 0345909090 or email firstname.lastname@example.org UK only.
This agreement shall be construed and governed in all respects in accordance with the laws of England and Wales and any dispute or differences in relation to this agreement shall be subject to the exclusive jurisdiction of the English Courts.